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What Information Should You Send When Requesting an Arcade Machine Quote?

Please send your best price for arcade machines” sounds like a simple quotation request. For a commercial project, it usually leaves too many unanswered questions. The final price can depend on the machine model, quantity, configuration,…

Funtime India

Please send your best price for arcade machines” sounds like a simple quotation request.

For a commercial project, it usually leaves too many unanswered questions.

The final price can depend on the machine model, quantity, configuration, delivery location, payment system, installation requirements and whether the buyer needs standard equipment or something customized.

That is why a useful arcade machine quotation starts with useful project information.

At Funtime, the more clearly we understand your venue and requirement, the easier it becomes to prepare a quotation that reflects what you actually need rather than sending a generic equipment list that still requires several rounds of clarification.

Here is the information commercial buyers should ideally share when requesting a quote.

Start With the Type of Venue You Are Planning

Tell the supplier where the machines will operate.

A family entertainment centre, mall arcade, restaurant, resort, corporate recreation area and standalone game zone can require very different equipment.

This context helps us understand whether you are looking for a complete machine mix or only one specific product.

If you are still exploring available categories, our commercial arcade machine range can help you identify the types of equipment you want included in the discussion.

Do not worry if you do not know every machine name yet.

Providing the business type and intended customer experience is already much more useful than requesting “arcade machines” without context.

Share the Available Floor Area

Space has a direct impact on equipment selection.

A 500 sq. ft. gaming area should not receive the same machine recommendation as a 5,000 sq. ft. FEC.

If possible, share the usable gaming area rather than only the total property size. Reception, storage, columns, customer circulation and other non-gaming areas can reduce the amount of space actually available for machines.

A basic floor plan is even better.

When we work on game zone setup projects, floor dimensions help determine whether the proposed equipment mix can operate comfortably rather than simply fit on paper.

This is particularly important for large physical attractions.

A Cricket Simulator, for example, requires space for player movement in addition to the equipment itself.

Mention the Machines You Are Interested In

If you already have a shortlist, include the exact product names.

This avoids confusion and allows the quotation to focus on the relevant configurations.

You might say you are interested in a mix such as air hockey, cricket, reaction games and prize machines rather than simply asking for “10 arcade games”.

That information helps the supplier understand whether you are trying to create:

  • sports variety
  • family entertainment
  • competitive gameplay
  • or a broader mixed arcade.

You do not need to finalize the complete equipment list before asking for a quotation.

A shortlist is enough to start a useful discussion.

Specify the Quantity Where Possible

Quantity can affect planning, logistics and the overall scope of the order.

If you need one machine, say so.

If you are opening a complete game zone and expect to purchase 15 or 20 machines, mention the approximate number even if the final mix has not been decided.

For larger projects, we may recommend adjusting the machine categories after reviewing the floor area and customer profile.

The important thing is to indicate the scale of the project.

A quotation for one replacement machine and a quotation for a complete entertainment venue require very different levels of planning.

Tell Us Who the Main Customers Will Be

Audience information helps prevent unsuitable recommendations.

A children’s arcade may require different equipment from a venue designed mainly for teenagers and young adults.

A family-focused venue may need several levels of gameplay so parents, children and older siblings all have something to do.

When requesting an arcade machine quotation, mention whether your main audience includes children, teenagers, adults, families, office employees or a mixed customer base.

This can influence which machines are included and how the overall equipment mix is structured.

Include Your Delivery Location

Location matters because commercial equipment has to be transported to the site.

Share the city and state, and mention anything unusual about the property.

For example, tell the supplier if the venue is:

  • inside a mall
  • on an upper floor
  • accessible only through a service lift
  • or subject to restricted delivery hours

This helps with logistics planning and prevents delivery assumptions from being made only after the order is confirmed.

For larger machines, access can be just as important as the final installation space.

Explain Your Payment-System Requirement

If the machines will operate commercially, explain how customers are expected to pay.

You may be planning:

  • card-based activation
  • QR payments
  • coins
  • tokens
  • or another centralized payment setup

The quotation should clarify whether payment integration is included or needs to be handled separately.

This is especially important when ordering several machine types because the customer experience should remain consistent across the venue.

You do not want to discover during installation that one machine requires additional hardware that was never included in the original quote.

Mention Whether Installation Is Required

Do not assume installation is automatically included.

Ask clearly.

Depending on the machine, installation may include positioning, assembly, calibration, gameplay testing or payment-system setup.

For a complete game zone, installation planning may also need to coordinate with electrical and interior contractors.

If your project is in an early stage, let the supplier know.

That creates an opportunity to review site requirements before the equipment is dispatched rather than solving preventable issues after delivery.

Share Any Customization Requirements Early

If you need special branding, dimensions, colors or a unique gameplay concept, mention this in the first quotation request.

Custom work can affect design, manufacturing scope and lead requirements.

Our custom arcade machine manufacturing work is intended for commercial projects where a standard machine does not fully solve the requirement.

The earlier the custom requirement is explained, the easier it is to determine whether modification is practical.

Do not request a quotation for a standard product and introduce major customization only after the commercial scope has already been agreed.

Ask What the Quotation Includes

A useful quotation should make the scope understandable.

When reviewing the response, check what is included under:

Quotation Area What to Confirm
Machine Exact model and configuration
Quantity Number of units
Payment Included system or interface
Delivery Included or additional
Installation Included or additional
Taxes Included or additional
Warranty Coverage
Support After-sales process
Spare parts Availability
Customization Included scope if applicable

This makes it easier to compare quotations fairly.

Two suppliers may show different prices because one includes services the other has left outside the initial figure.

Mention Your Project Timeline

If the venue has a planned opening date, share it.

The supplier can then advise whether manufacturing, customization, delivery and installation can realistically fit the schedule.

Avoid using the venue opening date as the date machines need to arrive.

You should allow time for installation, testing, staff familiarization and correction of any site-related issues before customers enter.

Providing the timeline early helps both sides plan more accurately.

Photos and Floor Plans Can Improve the Quote

For more complex projects, visual information can reduce misunderstandings.

A floor plan can show:

  • entrances
  • columns
  • wall dimensions
  • reception
  • and available gaming zones

Site photographs can provide additional context around access and the existing property condition.

If you are requesting several machines, this information may allow the supplier to identify layout issues before you commit to the equipment.

The quotation process then becomes more useful than simply receiving a price list.

You Do Not Need to Know Every Technical Detail

Some buyers delay requesting a quotation because they think they need to specify every machine, power requirement and technical feature first.

You do not.

A useful enquiry can begin with something as simple as:

We are planning a 1,200 sq. ft. family game zone in Bengaluru for children, teenagers and families. We are looking for approximately 10–12 machines including sports, multiplayer and reaction games. We need card-based payment, delivery and installation support.

That gives us enough context to begin a meaningful equipment discussion.

The technical details can then be refined during the quotation process.

A Better Arcade Machine Quotation Request

A strong request usually answers seven basic questions:

What venue are you building?
Where is it located?
How much space is available?
Who are the customers?
Which machines or categories interest you?
How many machines do you expect to buy?
What delivery, payment and installation support do you need?

Everything else can be refined from there.

The objective is not to make the enquiry complicated.

It is to reduce vague assumptions.

FAQs About Arcade Machine Quotations

What information is needed for an arcade machine quotation?

Share your venue type, location, available space, target audience, preferred machines, approximate quantity and any requirements for payment integration, delivery, installation or customization.

Do I need a floor plan to request a quote?

Not for every enquiry, but it can be very useful for multi-machine projects because it helps evaluate machine fit and customer circulation.

Can I request a quotation without knowing which machines I need?

Yes. Share your venue type, space and audience, and the supplier can help narrow the relevant machine categories.

Should installation be included in the quotation?

You should confirm whether it is included or charged separately. The answer can vary depending on the machine and project.

Can I request pricing for custom arcade machines?

Yes. Provide as much information as possible about the required dimensions, branding, gameplay or commercial use so the custom scope can be evaluated correctly.

Better Information Produces a Better Quote

A useful arcade machine quotation should help you understand what the equipment will actually cost to reach your venue and become operational.

To get there, provide enough project context from the beginning.

Share the venue type, floor space, audience, product interest, quantity, location and installation requirements. If you have a floor plan or photographs, include them for larger projects.

This gives the manufacturer a much stronger basis for preparing the correct machine recommendation and commercial scope.

If you are ready to request pricing, contact our team with your venue details and machine requirements. We can review the requirement and help you identify the appropriate equipment before preparing the quotation.

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